Repairs & jewelry care

Your jewelry is designed to move with you — to be worn, loved, and lived in. Each piece is carefully handcrafted with fine materials including 18k gold, gold vermeil, gold plated finishes, and natural gemstones or crystals. With a little care, your jewelry will stay radiant for years to come.

Everyday Care

  • Avoid direct contact with perfumes, lotions, and harsh chemicals.
  • Remove your jewelry before showering, swimming, or working out.
  • Store each piece separately in a soft pouch or box to prevent scratches.
  • Wipe gently with a soft, lint-free cloth after each wear to remove oils or residue.

Materials

  • 18k Gold: Durable and designed for everyday wear. Clean with warm water, mild soap, and a soft cloth.
  • Gold Vermeil & Gold Plated: To preserve the gold layer, avoid friction, water exposure, and contact with cosmetics.
  • Gemstones & Crystals: Natural stones are delicate. Avoid sharp impacts and extreme temperature changes.

Repairs

We believe your jewelry should last a lifetime. If your piece needs repair, re-polishing, or re-plating, please contact us at help@bmevillage.com. Our team will assess the item and guide you through our repair service options.

Each repair is handled with the same craftsmanship and care as the day it was created — because jewelry should tell your story for years to come.