2.How can I check the status of my order?

You can check the status of your order through the order status page. You can access it via the link provided in your order confirmation email or SMS. If you have a customer account, you can log in to view your order status. For customers without an account, you may need to verify your email along with the order number to access the details after a certain time.

 

3.  Where can I enter a promo code?

Enter a promo code at checkout to receive a discount.

 

4.Do you offer gift wrapping?

Yes! BeamMore Jewelry packaging is beautifully designed and perfect for gifting. We also offer an optional gift wrapping service for an extra special touch.

Want to add a personal message?

You can include a greeting or personalized note under the cart section before checkout, and we’ll make sure it’s included with your gift.

 

5.How can I get more information about BeamMore jewelry sizes?

You can check out our size recommendation guide on our website to choose the size that suits you, as shown in the picture:

 

6.How should I maintain my jewelry?

Storing Jewelry: When not wearing your BeamMore jewelry, store it in a sealed plastic bag to prevent oxidation and scratches, keeping it looking fresh and shiny.

While Wearing Jewelry: Try to avoid contact with water, lotions, body oils, cosmetics, perfumes, excessive heat, humidity, and cleaning agents, as they may cause discoloration or affect the jewelry’s shine.

Cleaning Jewelry: For crystal jewelry, you can gently clean it with mild soapy water and a soft cloth. Avoid using strong acids or alkalis as cleaners, as they may damage the surface and energy of the crystals. After cleaning, place the crystal jewelry in a well-ventilated, dry area to air dry naturally, ensuring it stays in the best condition. For sterling silver jewelry, we recommend using the silver polishing cloth we provided for cleaning. Please note that gold-plated jewelry cannot be cleaned and should be avoided from cleaners or polishing tools.

 

7.Where are BeamMore jewels made?

Our jewelry materials are sourced from gem-producing countries around the world, blending craftsmanship and culture from various regions to ensure each piece embodies unique quality and soul. Handcrafted by artisans in Shanghai and New York, every bead and chain carries the dedication and creativity of the craftsmen, offering you an unparalleled experience of refinement.

 

8.How should I choose BeamMore jewelry?

When choosing BeamMore jewelry, consider these factors:

● Personal Style: Pick a piece that reflects your unique taste and energy.

● Zodiac: Choose jewelry based on your zodiac to enhance balance and harmony.

● Crystal Properties: Different crystals have unique energies. For love, choose rose quartz; for success, try citrine.

● Intention & Goals: Select pieces that align with your personal growth and spiritual journey.

For a more detailed and meaningful buying guide, visit the navigation bar on our official website.

 

9. I have purchased a BeamMore product, how will you handle the shipping?

Shipping Policy

Thank you for choosing BeamMore. We aim to provide flexible and affordable shipping options to meet your needs. Please review our shipping policy below.

Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email or phone.

Shipping Options:

We offer flat-rate at checkout. You may choose the option that best suits your needs based on speed and cost:

Flat-Rate Shipping (for orders under $69):

● Economy Shipping (5-8 business days): $9.95

● Standard Shipping (3-4 business days): $14.95

● Expedited shipping service is available upon request. Please email to: bme@bmevillagellc.com

Free Shipping: Orders of $69 or more qualify for free economy shipping within the contiguous United States (excluding Alaska, Hawaii, and U.S. territories).

Shipment Confirmation & Order Tracking: Once your order has shipped, you will receive a Shipment Confirmation email containing a tracking number, which will be active within 24 hours.

Shipping Area: Currently, we ship within the contiguous United States only and do not offer international shipping or shipping to Alaska, Hawaii, or U.S. territories.

Returns Policy: For details about returns and exchanges, please refer to our Return & Refund Policy.

For any additional questions or assistance, please contact us at bme@bmevillagellc.com.

 

10.I have purchased a product from BeamMore, how are the taxes and fees charged in this regard?

All taxes will be calculated at checkout based on your shipping address.

 

11.What kind of warranty and repair services will I enjoy after purchasing BeamMore products?

We offer a one year limited warranty for all items purchased through our official website. Warranties are not valid for regular wear and tear, acciddental damage, theft or loss.Please note that the shipping fee is borne by the customer.

 

12.How can I contact you?

Contact information

Trade name: BeamMore

Phone number:(833)570-1180

Email: bme@bmevillagellc.com

Address:1 Bridge Plaza, Fort Lee, New Jersey 07024, United States